Skip to main content
Students on campus in the fall

Student Service Center

The Student Service Center (SSC) provides our students and their families with the tools and information needed to register for courses (make schedule changes), make payments (billing inquires), or apply for financial aid (federal and alternative loan options). Whether in person, online, or over the phone, it’s our mission to provide excellent customer service to our students and families.

Need help?

Submit an inquiry to the Student Service Center (SSC) or browse services and resources by topic.

Submit an inquiry
Browse by topic

Needing account help after hours? Please log into your COIN Account: Student Login or Authorized User Login.

Browse services and resources by topic

Billing

View Bursar's Office

Financial Aid and FAFSA

View Financial Aid Services

Housing & Dining

View Housing

Courses and more

View Registrar

Academic support

  • Academic advising
  • Academic resources
See Student Success

UMass Pass

  • How to get a UMass Pass
  • Add funds to UMass Pass
  • Report a lost card
See UMass Pass

Parking

  • Parking permits
  • Parking lot designations
  • Parking FAQs
See Parking Services

Orientation

  • Orientation dates
  • Orientation FAQs
See Orientation

Parents, Families and Friends

  • Parents & Family Network
  • Frequently asked questions for families
See Parents & Families

Email, computers & information technology (IT)

  • UMD email account
  • Campus network
  • IT Service Center

See CITS website

Information Technology

Student activities

  • Student organizations
  • Leadership programs
See OSEL

Fitness and Athletics

  • intramurals
  • fitness center
  • facilities
  • schedules
See Corsair Athletics

Interactive campus map

  • Building names
  • Office locations
  • Parking lots
See the Campus Map