Soheil Sibdari, PhD

Techniques for the analysis and improvement of the value-adding activities of an organization. The course develops operational decision-making skills used under real-life conditions of uncertainty & incomplete information. Through analyzing cases & problems, exercising judgement, & resolving difficult challenges, students learn how to become leaders in the efficient & effective management of processes & projects. This course is relevant for managers in any manufacturing or service line of work who are concerned with continuous improvement.

Principles and practices underlying the continuous improvement of quality in organizations. Students will be introduced to the concept of total quality management and learn to appreciate the importance of quality as a competitive strategy. Particular attention is given to philosophies and methods of organizing for quality and to quality improvement tools, including statistical process control.

An exploration of economic analysis and corporate finance concepts when it interacts with the adoption of new technology. Students are required to have basic macroeconomic and finance knowledge. The course considers new technology evaluation; cost of capital; firm valuation with new technology; the financial decision interaction with technology choice; strategic consideration and economic analysis; the short and long term economic analysis of technology adoption. The concepts that are analyzed in relation to organization problems are market domination, risk profile and analysis, the resolution of new technology risk, and market efficiency. The validity of analytical tools is tested based on the analysis of financial instruments and sustainable and nonsustainable market inefficiencies.

Design, development, direction, and distribution methods used to deliver goods and services. Topics covered include operations strategy and the management of quality, inventory, supply, capacity and demand, and others. Conceptual, analytical, and quantitative techniques are taught to improve the efficiency and effectiveness of transformation processes in organizations.
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Analysis of service operations and contemporary policy issues related to health care. Health care costs, financing, quality, economics, health information technology and other topics that affect the efficiency and effectiveness of health care are examined from a multidisciplinary perspective that embraces both business and policy disciplines.
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