Education

Teaching

• Lean Operations in Health Care
• Management of Health Care Operations
• Creating Value Through Operations Analysis
• Process Management
• Operations Management

Research

Research interests

• Service Operations in Health Care
• Managing Health Care Supply Chains
• Prescription Drug Pricing
• The Business of Aging

Select publications

• Laura B. Forker and David Mendez (2001).
  An analytical method for benchmarking best peer suppliers
  International Journal of Operations & Production Management, 21, No. 1/2, 195-209.
  
• L.B. Forker (1997).
  Factors affecting supplier quality performance
  Journal of Operations Management , 15, 243-269.
  
• L.B. Forker, D. Mendez and J.C. Hershauer (1997).
  Total quality management in the supply chain: what is its impact on performance?
  International Journal of Production Research, 35, No. 6, 1681-1701.
  

Dr. Forker served as the Founding Director of the MS in Healthcare Management program for almost a decade and as Coordinator of the online BS in Business Administration program for three years.  She taught Operations Management for more than 25 years and played a key role in shaping the undergraduate and graduate curriculum.  She chaired the CCB Graduate Curriculum Committee for eight years.

Dr. Forker previously taught at Boston University, Michigan State University, and Indiana University.  She earned her PhD in business administration at Arizona State University with a concentration in Operations Management, her M.A. in Economics at Indiana University, and her AB at Cornell University. She has also studied overseas in Austria, Germany, and Hungary.

Professor Forker was awarded the Lifetime Certificate in Purchasing Management by the Institute for Supply Management in 2011.  She has been inducted into the honorary organizations: Sigma Phi Omega (Gerontology honor society, 2006), Beta Gamma Sigma (Business honor society, 2001), Phi Chi Theta (honored as Teacher of the Year, 1993), Alpha Iota Delta (Decision Sciences honor society, 1991), and Sigma Iota Epsilon (Management honor society, 1989)."

Additional links

• Director - MS in Healthcare Management

Latest from Laura

Mentioned in

• Dec 8, 2021 Charlton College of Business is ranked among the top 35% of the nation’s online master’s programs in business, other than MBA programs