faculty
Brian Plummer
Assistant Teaching Professor
Decision & Information Sciences
Contact
508-910-6435
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Charlton College of Business 303
Teaching
Courses
Design, development, direction, and distribution methods used to deliver goods and services. Topics covered include operations strategy and the management of quality, inventory, supply, capacity and demand, and others. Conceptual, analytical, and quantitative techniques are taught to improve the efficiency and effectiveness of transformation processes in organizations.
Management of integrated business processes through the application of process analysis and process improvement procedures. The course teaches students how to define, analyze, evaluate, and transform conversion and service activities to deliver better value to customers. Topics covered illustrate how people, processes, and systems can be combined most productively to create outputs that help fulfill organizational objectives.
Techniques for the analysis and improvement of the value-adding activities of an organization. The course develops operational decision-making skills used under real-life conditions of uncertainty & incomplete information. Through analyzing cases & problems, exercising judgement, & resolving difficult challenges, students learn how to become leaders in the efficient & effective management of processes & projects. This course is relevant for managers in any manufacturing or service line of work who are concerned with continuous improvement.
Teaching
Online and Continuing Education Courses
Management of the flow of materials into, through, and out of operations in an international context. The course investigates how to manage such complexities as long distances, currency fluctuations, variable infrastructures, diverse cultures, political instability, and dissimilar legal systems. The value-adding activities of procurement, manufacturing/operations, and logistics/distribution are conceptualized as one integrated supply chain. By understanding various facets of the supply chain, this course will provide sufficient insight to analyze the challenges of configurations and coordination in a global environment.
Management of integrated business processes through the application of process analysis and process improvement procedures. The course teaches students how to define, analyze, evaluate, and transform conversion and service activities to deliver better value to customers. Topics covered illustrate how people, processes, and systems can be combined most productively to create outputs that help fulfill organizational objectives.
Techniques for the analysis and improvement of the value-adding activities of an organization. The course develops operational decision-making skills used under real-life conditions of uncertainty & incomplete information. Through analyzing cases & problems, exercising judgement, & resolving difficult challenges, students learn how to become leaders in the efficient & effective management of processes & projects. This course is relevant for managers in any manufacturing or service line of work who are concerned with continuous improvement.
Register for this course.
Management of integrated business processes through the application of process analysis and process improvement procedures. The course teaches students how to define, analyze, evaluate, and transform conversion and service activities to deliver better value to customers. Topics covered illustrate how people, processes, and systems can be combined most productively to create outputs that help fulfill organizational objectives.
Register for this course.