faculty
Brian Plummer
Assistant Teaching Professor
Decision & Information Sciences
Teaching
Programs
Programs
- Business Administration MBA
- Business Administration Online MBA
- MBA: Business Analytics
- General Business Administration BS
- General Business Administration Online BS
- Healthcare Management MS
- Healthcare Management Online MS
- Juris Doctor & Master of Business Administration JD, MBA
- Operations Management—Business Analytics BS
- Operations Management—Business Analytics Online BS
Courses
Management of integrated business processes through the application of process analysis and process improvement procedures. The course teaches students how to define, analyze, evaluate, and transform conversion and service activities to deliver better value to customers. Topics covered illustrate how people, processes, and systems can be combined most productively to create outputs that help fulfill organizational objectives.
Techniques for the analysis and improvement of the value-adding activities of an organization. The course develops operational decision-making skills used under real-life conditions of uncertainty & incomplete information. Through analyzing cases & problems, exercising judgement, & resolving difficult challenges, students learn how to become leaders in the efficient & effective management of processes & projects. This course is relevant for managers in any manufacturing or service line of work who are concerned with continuous improvement.
Online and Continuing Education Courses
Understand and analyze the concepts of logistics and supply chain management. Topics include customer service, inventory management, information systems, order fulfillment, transportation, third-party logistics, warehousing and supply chain strategy. Emphasis will be placed on providing logistical support for procurement, manufacturing and distribution.
Management of integrated business processes through the application of process analysis and process improvement procedures. The course teaches students how to define, analyze, evaluate, and transform conversion and service activities to deliver better value to customers. Topics covered illustrate how people, processes, and systems can be combined most productively to create outputs that help fulfill organizational objectives.
Analysis of the concepts of business logistics from a global operations perspective. Topics include customer service, inventory management, information systems, order processing and fulfillment, transportation, third party logistics, warehousing, logistics relationships, performance measurement, and logistics strategy. Emphasis will be placed on challenges related to providing logistical support for procurement, manufacturing and distribution.
Register for this course.
Management of the flow of materials into, through, and out of operations in an international context. The course investigates how to manage such complexities as long distances, currency fluctuations, variable infrastructures, diverse cultures, political instability, and dissimilar legal systems. The value-adding activities of procurement, manufacturing/operations, and logistics/distribution are conceptualized as one integrated supply chain. By understanding various facets of the supply chain, this course will provide sufficient insight to analyze the challenges of configurations and coordination in a global environment.
Register for this course.