Balance Due and Holds
Registered Students
Students with an outstanding balance who are currently registered may be subject to a late fee and a financial hold. A student who fails to make satisfactory arrangements for payment will have a registration or degree hold imposed and a late fee of $50 will be charged to the student account. The balance due, including the late fee, must be paid before a hold can be released.
As a courtesy to you and your family, we send notifications throughout the semester to students and Authorized Users with a past due balance who have not made satisfactory arrangements.
When students register for classes, the student agrees to the Student Financial Responsibility Agreement in which the student accepts full responsibility to pay all tuition, fees, and other associated costs assessed as a result of registration and/or receipt of services.
A financial hold prevents the following:
- Registering for a subsequent semester
- Receiving official transcripts
- Receiving a diploma
- Utilizing University services, including but not limited to housing/dining/library access
Failure to attend class does not constitute a withdrawal and does not excuse a student from his/her financial obligation.
If you leave or withdraw from UMass Dartmouth, you are still responsible for paying the full amount due on your student account and any additional charges for external housing charges such as Balsam & Spruce, or making satisfactory payment arrangements with the University’s Collection Specialist.
The student is responsible for maintaining current address/contact information with UMass Dartmouth and must make any updates in COIN for Students.
Students receiving company reimbursement must prepay their own tuition. The university does not honor company reimbursement contingent upon grades.
Non-Registered Students
Students who wish to return to UMass Dartmouth must pay the prior balance in full before being allowed to register for an upcoming semester, or to receive a transcript and/or diploma.
Inactive students can submit an inquiry to request an address, telephone number, or email change. Please be sure to include your name, ID number, and the contact information to be updated. Please note, all active students, including those on an approved leave of absence, must update their contact information in COIN for Students.
Balances that remain unpaid for three months after the end of the semester for which charges were assessed will be emailed a pre-collections notice with the offer to set up a repayment agreement. The repayment agreement is a formal repayment contract. This contract needs to be completed by the student and is not considered in force until the fee and any required payments have been received.
Failure to respond to the pre-collection letter will result in the account being sent to a collection agency authorized under the Commonwealth's Master Service Agreement. The student will be held liable for all associated collection costs and fees, which may be substantial.
Students who have disregarded the attempts made by UMass Dartmouth to collect the debt as described above may be reported to the State of Massachusetts Intercept Program.
Please visit the Massachusetts Department of Revenue-Refund Intercepts for more information.
Past Due Accounts Contact Information
Email: pastdue.accts@umassd.edu
Phone: 508-999-8174
Transcript Release
UMass Dartmouth does not provide official transcripts or diplomas to anyone with an outstanding financial obligation. All outstanding balances, including students anticipating transitioning to a UMass Dartmouth graduate school program, must be paid in full before graduation. Students may receive an unofficial transcript, regardless of any outstanding holds, and more information may be found online.
Collections
UMass Dartmouth is authorized to use the services of collection agencies. Any student with a balance who is not enrolled for the current semester may be referred to a collection agency. You may be reported to credit bureau agencies and may be responsible for any collection costs and fees, including reasonable attorney’s fees that we incur in such collection efforts.